My order is being returned to sender. What should I do?

Oh no, we're really sorry to hear that!

If your order has been sent on a tracked service, it may be worth reaching out to the carrier to see if they're able to re-route the parcel. If not, please get in touch using the Ask Our Angels button below and we'll advise on the best course of action.

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Send your question to one of our lovely Helpdesk Angels who are ready and waiting to assist you in any way they can.

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